Community Support Services

AGING & DISABILITY RESOURCES | GRIEF/LOSS RESOURCES | CAREGIVER SUPPORT | CREDIT COUNSELING | DOMESTIC ABUSE/SEXUAL ASSAULT/VIOLENCE | HEALTH BENEFITS ADVOCACY | JOBS/UNEMPLOYMENT BENEFITS | LEGAL ADVOCACY | LITERARY SERVICES | PARENTING SUPPORT

Aging and Disability Resources

Aging and Disability Resource Center – Chippewa County
(715) 726-7777 or 1-888-400-6920    Fax# (715) 738-2589
711 North Bridge Street, Room 118 (Courthouse), Chippewa Falls, WI 54729
8:00am – 4:30pm

http://www.co.chippewa.wi.us/government/aging-disability-resource-center-adrc

Kay Hebert – Disability Benefit Specialist (715) 720-2503 Mary Rudd – Benefit Specialist 60+ years (715) 726-7778

Serves adults over 60 and adults 18-59 with physical and developmental disabilities, caregivers, and families. Offers services such as information, assistance, long-term care options counseling, and emergency response. ADRC specialists can also help connect you with services and can help you apply for Supplemental Security Income, Foodshare, and Medicaid.

ADRC’s from Nearby Counties

ADRC of Barron County
ADRC of Rusk County
35 E. LaSalle Ave., Room 100
311 Miner Avenue East, Suite C260
Barron, WI 54812-1572

Ladysmith, WI 54848
(715) 537-6225
1-888-538-3031; 715-537-3323
Email adrc@co.barron.wi.us
Email erobinso@ruskcounty.wi.us

ADRC of Washburn County
850 W Beaverbrook Avenue, Suite 4
Spooner, WI 54801
715-635-4460        888-538-3031
Email aging@county.washburn.wi.us

ADRC of Buffalo, Clark & Pepin Counties
517 Court Street, Room 202
Neillsville, WI 54456
(715)-743-5166                       1-866-578-2372
Email adrc-bcp@buffalocounty.com

ADRC of Dunn County
808 Main StreetMenomonie, WI 54751
(715) 232-4006   (715) 232-5987
Email dhs@co.dunn.wi.us

ADRC of Eau Claire County
721 Oxford Avenue, Room 1550
Eau Claire, WI 54703
(715) 839-4735                        1-888-338-4636
Email adrc@co.eau-claire.wi.us


Grief Resources — Grief/Loss Support Groups

BEACON
Bereavement Education and Counseling of North Central Wisconsin
Sponsored by Hope Hospice & Palliative Care, Inc.
(715) 748-3434 Medford

Chippewa County Grief Support

Provides grief support and understanding for residents of Chippewa County and surrounding area.
Services include:

  • On-going grief support groups – 2nd & 4th Mondays 6:30-8:00pm
    Spouse Loss Groups (6 weeks) – spring and fall classes available – Call 715-717-7581 to register (no cost)
  • Compassionate Friends – Chippewa Valley Chapter for families that have experienced the death of a child, at any age, from any cause. 3rd Thursday 6:30-8:00pm

Groups meet at St. Joseph’s Hospital, St. Claire Conference Room-1st floor

www.chippewacountygriefsupport.com
(715) 717-7581

Caregiver Support

Chippewa County Volunteer Caregiver Program
(715) 738-2598
Community and congregation based volunteer caregiver program provides non-medical assistance to the elderly and disabled and their families. Services include transportation, companionship, shopping, errands, telephone reassurance, and light housework. Please allow at least 2 busines days for most transportation needs. Eligibility Requirements: Elderly or 18+ and disabled. Will serve others based on circumstance.

Aging and Disability Resource Center of Chippewa County
711 N. Bridge Street, Room 118
Chippewa Falls, WI 54729
Bonnie Ferstenou, Volunteer Coordinator
email: bferstenou@co.chippewa.wi.us             FAX: (715) 738-2589

Credit Counseling

Family Means Consumer Credit Counseling Service
(715) 834-8500                        For appointments call: 1-800-780-2890
Offers free budget and credit counseling, affordable debt repayment, bankruptcy counseling, and education. Helps assess financial situations and create solutions that work for you.
2194 East Ridge Center, Eau Claire, WI 54701
Email: cccs@familymeans.org         Website: https://www.familymeans.org/

Domestic Abuse/Sexual Assault/Violence

Crisis Phone Lines / Shelters / Support:

EMERGENCY Police
911

National Domestic Violence Hotline
800-799-SAFE (7233)

Family Support Center (Chippewa)
(715) 723-1138 or 1-800-400-7020

Bolten Refuge House (Eau Claire)
800-252-4357

Sexual Assault Nurse Examiner (SANE)
715-839-4222

Time Out Shelter (Barron)
800-924-0556

The Bridge (Dunn & Pepin)
800-924-9918

New Horizons (Trempeleau & Buffalo)
888-231-0066

2-1-1 Great Rivers
Call 211 or 1-800-362-8255
www.greatrivers211.org

Family Support Center (Chippewa)
*Call first
(715) 723-1138 or 1-800-400-7020
Email *during business hours: daadvocate@fsccf.org (DV) savsafscct.org (SA)

Domestic Abuse Services including 24 hour crisis line, counseling, legal and other advocacy, support groups, emergency shelter, and other information and referral services.

Sexual Assault Victim Services provides assistance with medical help, the legal system, and counseling for victims, families and friends.

Make A Safety Plan:

  • Arrange a safety signal with a neighbor as an alert to call the police.
  • Prepare an emergency bag that includes, if possible:
    • Extra set of clothing for self and children
    • Address Book – include phone numbers of friends, relatives, doctors, lawyers
    • Money—include coins for pay phone
    • Extra keys—to house and car
    • Emergency medicines
    • Important Papers—include checking and savings account numbers, copy of lease, title to car, copy of Order for Protection, birth certificates, Social Security numbers for self, your children and partner, financial and medical cards
  • Know exactly where you could go and how to get there, even if you have to leave in the middle of the night.
  • Call the shelter to find out legal options, shelters and other resources available to you before you need them.
  • REMEMBER: Avoid long distance calls if possible (long distance numbers can be traced). Advise the school system, courts and the welfare office not to give out any information.

Healing Place
(715) 833-6028
1010 Oakridge Drive
Eau Claire, WI 54702
Hours – 8:00am – 4:30pm
Provides indvidual, couples, and family counseling by trained counselors. Several on-going support groups, as well as periodic time-limited groups that help with different types of death issues, such as Young Spouse Loss, Suicide Survivors, Parent’s Grief Group, Children’s Grief Group, Adult Loss of a Parent Group, and more. Free.

Health Benefits Advocacy

Aging and Disability Resource Center – Chippewa County
(715) 726-7777 or 1-888-400-6920                      Fax# (715) 738-2589
711 North Bridge Street, Room 118 (Courthouse), Chippewa Falls, WI 54729
8:00am – 4:30pm
http://www.co.chippewa.wi.us/government/aging-disability-resource-center-adrc
Kay Hebert – Disability Benefit Specialist (715) 720-2503
Mary Rudd – Benefit Specialist 60+ years (715) 726-7778

Serves adults over 60 and adults 18-59 with physical and developmental disabilities, caregivers, and families. Offers services such as information, assistance, long-term care options counseling, and emergency response. ADRC specialists can also help connect you with services and can help you apply for Supplemental Security Income, Foodshare, and Medicaid.

Elderly Benefit Specialist Programs available in each county to help elderly persons who having difficulties determining or securing benefits. Program offers assistance in filling out forms and applying for benefits. Benefit specialists are monitored by persons who are experts in elder law.

ADRC’s from Nearby Counties

ADRC of Barron County
ADRC of Rusk County
335 E. LaSalle Ave., Room 100
311 Miner Avenue East, Suite C260
Barron, WI 54812-1572

Ladysmith, WI 54848
(715) 537-6225
1-888-538-3031; 715-537-3323
Email adrc@co.barron.wi.us
Email erobinso@ruskcounty.wi.us

ADRC of Washburn County
850 W Beaverbrook Avenue, Suite 4
Spooner, WI 54801
715-635-4460        888-538-3031
Email aging@county.washburn.wi.us

ADRC of Buffalo, Clark & Pepin Counties
517 Court Street, Room 202
Neillsville, WI 54456
(715)-743-5166                       1-866-578-2372
Email adrc-bcp@buffalocounty.com

ADRC of Dunn County
808 Main Street
Menomonie, WI 54751
(715) 232-4006   (715) 232-5987
Email dhs@co.dunn.wi.us

ADRC of Eau Claire County
721 Oxford Avenue, Room 1550
Eau Claire, WI 54703
(715) 839-4735                        1-888-338-4636
Email adrc@co.eau-claire.wi.us

Housing and Care Guide for Mature Living
(715) 726-7777 or 1-800-400-6920
Guidebook which gives information about senior living, transportation, health services, and other resources.
ADRC of Chippewa County, 711 N. Bridge Street, Room 118, Chippewa Falls, WI

Veterans Benefits
(715) 726-7991
Mike Haley, Chippewa County Veterans Service Officer
711 N. Bridge Street, Chippewa Falls, WI

Jobs/Unemployment Benefits

2-1-1 Great Rivers
Call 211 or 1-800-362-8255
www.greatrivers211.org

Chippewa County Job Center
Offers help with job applications, resume writing, etc.
(715) 723-2248
770 Scheidler Road, Suite 2
Chippewa Falls, WI 54729

Department of Workforce Development
Provides employment assistance to the general public through the state.
Employment and Training Division
Eau Claire Regional Job Center
221 W. Madison Street, Ste 140B
Eau Claire WI 54703
Phone: 715-836-5165
Fax: 715-836-2989
Email: jobcenterofwisconsin@dwd.wisconsin.gov

Employment Agencies

Adecco Employment Services
715-833-9870
2155 Eastridge Ctr.
Eau Claire, WI

Express Personnel Services
715-831-8778
3410 Oakwood Mall Dr.
Eau Claire, WI

Flex-Staff Inc.
715-855-8155
4423 Gold Ter #3
Eau Claire, WI

Jobs Plus Inc.
715-832-3434
1417 N. Clairemont Ave.
Eau Claire, WI

Kelly Services
715-834-8001
2004 Highland Ave. Ste D
Eau Claire WI

Manpower
715-835-2299
3430 Oakwood Mall
Eau Claire WI

Manpower
715-861-5303
475 Chippewa Mall Drive
Chippewa Falls WI

Placement Pros
715-552-0300
1812 Brackett Ave. Ste 3
Eau Claire WI

Skil-Tech
715-833-0988
1241 Menomonie St.
Eau Claire, WI

United Employment Inc
715-552-1660
2005 Highland Ave.
Eau Claire WI

Work Connection
715-836-9675
3403 State 93 Ste 2B
Eau Claire WI

Unemployment Benefits

To apply you will need:

  • your Social Security Number
  • a PIN number (you will make this up before you apply)
  • your Wisconsin Driver’s license number, if you have one
  • the names of everyone for whom you worked in the past 18 months, including address, zip code, telephone number, the reason you are no longer working, and your first and last dates of work
  • your Alien Registration Number, if you are not a US citizen
  • the name and local number of your union hall, if you are a union member

Apply by telephone using a touchtone phone:
Madison:   (608) 232-0678
Milwaukee: (414) 438-7700
Toll Free: 1-800-822-5246
TTY (Toll Free) 1-888-393-8914 (for deaf, hard-of-hearing, and speech impaired callers)

Hours: Sunday 9am – 5pm
Monday–Friday 6am – 7pm
Saturday 9am – 2:30pm
Claims specialists are available Monday-Friday 7:45am – 4:30pm

2-1-1 Great Rivers
Call 211 or 1-800-362-8255
www.greatrivers211.org

Free Legal Clinics
Attorneys provide general advice and consultation only; attorneys will not represent you in court nor will they prepare documents, contracts or agreements.

L E Phillips Public Library
400 Eau Claire Street
Eau Claire, WI 54701
(715) 839-5004
www.eauclairecountybar.org
Hours: 3rd Wed. of each month from 6:30-8:00 pm

Chippewa Falls Public Library
105 W. Central Street
Chippewa Falls, WI 54729
(715) 723-1146
4th Wed. of each month from 6:30-8:00pm

JUDICARE Helpline
Provides toll-free telephone access to legal information for financially eligible residents in the service area. Eligible individuals who call this number are able to discuss and get information about legal problems with Judicare Staff. Calling to determine eligibility before the helpline hours will speed up service to the caller. Appointments for helpline calls are accepted. Calls may be answered by a fact finder who asks about specifics of the caller’s problem. The fact finder may connect the caller with a Helpline attorney, provide legal informational pamphlets or direct the caller to another source of legal assistance. Topics covered are limited to: utility shut-offs, security deposit questions, landlord/tenant questions, and SSI/SSDI questions. No charge; calls limited to 30 minutes.
Service Area: Serves 33 Counties in Wisconsin
Hours: Mondays 1-3:30 pm; Wednesdays 2:30-4:00pm

State Bar of Wisconsin Lawyer Referral & Information Service (LRIS)
1-800-362-9082 (statewide) or (608) 257-4666 (Madison)
A public service project to help Wisconsin residents identify if their problem is a legal problem, and if so, to connect them to a lawyer who can help them with their specific type of problem.
Hours: 8am-5pm M-F
www.legalexplorer.com/lawyer

Wisconsin Judicare, Inc.
Eligible persons are issued a Judicare card, which they take to a local attorney to discuss their problem. The attorney contacts the Judicare office. If Judicare approes the case, the attorney does the work for the client and Judicare pays the lawyer’s fees. Judicare covers only certain kinds of cases, such as bankruptcy, Social Security, SSI, family law, health, housing, income maintenance, and Indian law. Cases are approved or denied on an individual basis. Judicare does not cover cases involving criminal offenses, juvenile matters, fee-generating cases, patents, wills, traffic matters, ordinance violations, and other restricted types of cases.

Contact the office for a more detailed list.
PO Box 6100, Wausau, WI 54402-6100
Phone (715) 842-1681 voice or TDD; 1-800-472-1638 voice or TDD;
Fax (715) 848-1885
Service Area: 33 counties in Wisconsin, including Chippewa, Clark, Eau Claire, and Taylor.

Eligibility: Must live in a county served by Judicare and meet financial and non-financial criteria

Fee/Payment Options: Judicare pays lawyer’s fees. Individual may be subject to filing fees, service fees, court costs, etc. Attorneys may ask courts to waive these fees when possible.

Application Process: Persons apply for Judicare any time at local card-issuing agencies listed below, or contact the Judicare office. Eligible individuals receive a Judicare card, which is valid for six months. Cards may be renewed when they expire by contacting either their local office or the Judicare office. It is important for a Judicare client to renew this card prior to the expiration date if the client has a pending case. To apply for or renew a Judicare card, contact:

Chippewa County:
Chippewa County Dept. of Social Services, Chippewa Falls (715) 726-7840
Family Support Center, Chippewa Falls (715) 723-1138 or 1-800-400-7020
Clark County:
Indianhead Community Action Agency, Owen (715) 229-2547
Eau Claire County:
Eau Claire County Dept. of Human Services, Eau Claire (715) 831-5700
Bolton Refuge House, Eau Claire (715) 834-0628
Domestic Violence Legal Advocacy Program, Eau Claire (715) 831-5807
Taylor County:
Taylor County Human Services Dept., Medford (715) 748-3332
Indianhead Community Action Agency, Medford (715) 748-3063
Stepping Stones Shelter, Medford (715) 748-3795

Literacy Services

Literacy Volunteers of America–Chippewa Valley
(715) 834-0429
Offers assistance in the Chippewa Valley for reading, writing, spelling, English competency, attaining citizenship, early childhood education, parenting skills, employability, and job skills. High equivalent diplomas or GED degrees can also be completed through this program.
Contact Cheryl, tutor/trainer; Chippewa Valley Coordinator
Hours: Tuesday 9am-3pm or by appointment

Chippewa Falls Adult Education Services Learning Center
Call for Seasonal Hours.
770 Scheidler Road, Room 105, Chippewa Falls
(715) 738-3845

Parenting Support

2-1-1 Great Rivers
Call 211 or 1-800-362-8255
www.greatrivers211.org

River Source Family Center
(715) 720-1841 or 1-800-413-3400
The mission of River Source Family Center is to embrace and strengthen families with your children by promoting growth through education, information, referral and opportunities to share experiences throughout the Chippewa County.
Hours: Monday – Thursday  8:00am – 4:30pm
403 High Street
Chippewa Falls, WI 54729
www.cfriversource.com

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